otterc.

Privacy & cookies.

Otter Clothing is operated by Otter Trends LLC. Contact us at hello@ottertrends.com about your information or cookie choices.

We do not sell your data

We do not sell your personal information. We share information with service providers as described below to operate our store, fulfill orders and measure website and advertising performance.

Shopping and orders

We use the contact and delivery details you provide to process orders, calculate shipping and tax, and keep you updated. Stripe processes payments, and Printful produces and ships orders. Essential browser storage keeps your bag and lets you check your order in the browser where you purchased. We also keep the contact and delivery fields you enter in browser session storage so changing your bag or refreshing the page does not erase them. Payment card details are not stored in this checkout draft.

Optional measurement

Unless you turn tracking off, Google Analytics measures visits, product views, bag activity, checkout starts and purchases. We connect those reports to Google Ads to understand which campaigns lead to sales. Measurement includes product details, order values, a transaction reference, device information and campaign attribution. We do not include your name, email, phone number, delivery address or payment details in these measurement events.

Analytics and advertising measurement cookies are enabled by default. Use Cookie settings to turn tracking off or back on at any time. Turning tracking off does not prevent shopping or checkout. Your opt-out is saved in this browser until you change it or clear browser storage; it does not automatically apply to other browsers or devices. Google Analytics cookies may persist for up to two years. Browser privacy settings and blockers can also limit tracking.

Google processes measurement data on its systems, which may be outside your country. Learn more in Google’s Privacy Policy and how Google uses information from our site.

Email updates

If you subscribe, we save your email address and subscription preference for new-design updates and promotional emails. You can request removal by contacting us.

Your information

Contact us to ask about access, correction or deletion of your information. Some order records may need to be retained for accounting, fraud prevention or other legal obligations.

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